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Terms of Use

Last updated November 9, 2026.

Agreement

These terms govern your use of dcvipconcierge.com (the “Site”), operated by VIP Concierge, LLC (“VIP Concierge,” “we,” “us,” or “our”). By using the Site, you agree to these terms. If you do not agree, please do not use the Site.

Inquiries and bookings

Information on the Site describes our services in general terms. Submitting an inquiry or consultation request does not create a booking or a contract. A service is confirmed only when we confirm it to you directly.

Pricing, payment, cancellation, and other terms for a specific service are agreed at the time of booking and govern that service. Where they differ from these terms, the booking terms apply.

Online reservations are made through a third-party booking system, and payments are handled by third-party processors. Your use of those systems may also be subject to their own terms.

Your information

You agree to give accurate and complete information when you contact us or make a reservation, and to keep it up to date. How we handle that information is described in our Privacy Policy.

Acceptable use

You agree not to:

  • Use the Site for any unlawful purpose or in violation of these terms
  • Submit false, misleading, or fraudulent inquiries or reservations
  • Attempt to gain unauthorized access to the Site, its systems, or other users’ information
  • Interfere with the Site’s operation, including by sending spam or automated requests, or introducing malicious code

Intellectual property

The Site and its content, including text, photographs, video, graphics, logos, and the VIP Concierge name and seal, belong to VIP Concierge or its licensors and are protected by law. You may view and print pages for your own reference. You may not copy, modify, distribute, or use the content for commercial purposes without our written permission.

Third-party links and services

The Site links to and uses third-party services, such as WhatsApp, Facebook, LinkedIn, X, and our booking and payment providers. We do not control those services and are not responsible for their content, policies, or practices.

Disclaimer

We work to keep the Site accurate and available, but it is provided “as is” and “as available.” To the fullest extent permitted by law, we make no warranties of any kind about the Site, including that it will be uninterrupted, error-free, or that its content is complete or current. Vehicle availability, specifications, and service details may change without notice.

Limitation of liability

To the fullest extent permitted by law, VIP Concierge will not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the Site. Liability for services we provide is governed by the terms agreed for that booking.

Governing law

These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law rules. Any dispute about the Site will be brought in the state or federal courts located in Virginia.

Changes to these terms

We may update these terms from time to time. When we do, we will post the revised version on this page and update the “Last updated” date above. Your continued use of the Site after a change means you accept the updated terms.

Contact us

For questions about these terms, contact: